Customer Specialist English + Norwegian Hybrid
Do you have a passion for customer service? Are you a people person?If so, then you have found the right position!We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sectorKey functions
Ensure customer satisfaction and provide professional customer support
Manage service Subscriptions
Provide technical support on digital products, using databases, troubleshooting tools, knowledge articles, and other material
Manage claims, suggestions, and hearing customersfeedback on the product
efficiently ensure quick solutions respecting SLAs
Provide feedback to the management team concerning the efficiency of customer service tools, new customer needs and, how to enhance any website/App value proposition
Monday Friday. 39 hours week
Schedule: 12:00-20:00
Salary includes Base Salary, Language Pluses, Non-fixed bonus, etc
Replacement contract